At Healing Hands by Payal, we are fully committed to protecting your privacy and handling your personal information with care, respect, and confidentiality. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or book and receive massage therapy services.
By using our services or website, you agree to the practices described in this policy. We only collect information that is necessary to provide safe, professional, and effective massage therapy tailored to your individual needs.
To deliver high-quality and safe treatments, we may collect and process personal and health-related information. This may include:
We only collect information that is necessary to ensure safe and appropriate treatment and to manage your appointments effectively.
Your information is used solely for professional and legitimate purposes related to your treatment and client management. This includes:
We do not use your personal information for marketing purposes without your consent.
As a massage therapy provider, we may collect sensitive health information to ensure treatments are safe and effective. This may include details about medical conditions, injuries, medications, surgeries, or pregnancy.
This information is treated with the highest level of confidentiality and is only accessed when required to provide appropriate care. Providing accurate health information helps us tailor treatments safely to your needs.
We take your privacy seriously and ensure all personal information is kept strictly confidential. Your data is never sold, rented, or shared with third parties for marketing purposes.
Information may only be disclosed in limited circumstances, such as:
Any disclosure will be limited strictly to what is necessary.
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Your data may be stored in secure digital systems or locked physical records. Access is restricted to authorised personnel only.
While we take all reasonable steps to protect your data, no system can guarantee absolute security.
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website and allow certain features to work efficiently.
You can disable cookies through your browser settings, although this may affect website performance.
We may also collect non-personal data such as browser type, device information, and website usage statistics for analytical purposes.
You have the right to access, update, or request correction of your personal information. You may also request deletion of your data where appropriate, subject to legal or professional obligations.
If you wish to exercise your rights, please contact us in writing, and we will respond within a reasonable timeframe.
We retain personal and health-related information only for as long as necessary to provide services, comply with legal obligations, or meet insurance and professional requirements.
When information is no longer required, it is securely deleted or destroyed.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication. Continued use of our services indicates acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact Healing Hands by Payal directly.
By booking an appointment or using our services, you confirm that you have read and understood this Privacy Policy and agree to its terms.